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Local Pick-Up Points

Many customers choose to "pick-up" their cubbies and swing sets to ensure they get the best convenience and price!

This is a fantastic way to shop, as it enables you to have the benefit of purchasing from a specialist retailer. 24/7 live chat help and guaranteed best prices and the convenience of collecting locally. We can also offer a home-delivery service, but this can take longer and be more expensive if you live outside the CBD.

Why Pick-Up?

  • Shop from your sofa
  • 24/7 Live Chat Support
  • Secure Online Shopping
  • Convenient Local Collection

Auckland Pick-Up Point

Auckland Airport, Auckland, 2022

Tri-Star Worldwide Logistics, 4 Manu Tapu Drive, Auckland Airport, Auckland 2022

Monday - Friday

Between 10:00am -12:00pm or 2:00 - 4:00pm

Collection Fee: $49

Collection 4 - 7 days from payment


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Christchurch Pickup Point

Sockburn, Christchurch, 8042

PBT, 11 William Lewis Drive, Sockburn, Christchurch, 8042

Monday - Friday

09:00am to 4.00pm

Collection Fee: $299

Approx 15 - 20 working days from payment.


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Local Pick-up Point FAQ's

If you're interested in purchasing using our "pick-up" service, but still have questions then please read the following faq section as this will hopefully answer the majority of questions that people ask about our service.

No, we're afraid not. Our main distribution warehouse is based in Auckland. We store and distribute our products from here to pick-up points in Auckland and Christchurch only with associated pricing attached and allocated time frames to reach each warehouse.
In the unfortunate (and rare) circumstance that you have missing or damaged parts then we will, of course, replace these for you asap. All you'll need to do is complete a quick parts form and we'll ensure they're dispatched out to your specified address within a few days.
Yes, current pricing for Collection from Auckland is $49.00 and from Christchurch $299.00.
The depot will only hold the stock for 3 days from the date you are notified the goods have arrived at the depot and are available for collection. We're afraid we cannot hold stock longer than this without incurring storage charges.
The box sizes vary depending on the product ordered. We recommend all customers check the packaging dimensions on the product page to ensure your vehicle is big enough to carry the boxes.

The local depots are collection points only and are not display centres. The only products in the local depots are flat packed (and cardboard wrapped) and are awaiting customer collection. All our product information including images, descriptions, dimensions and customer reviews can be found on our website.

For security and to prevent theft/fraud we ask you take a few items with you to prove who you are when you collect your play equipment. The items you will need to take with you are:
  • Climbing Frames New Zealand Tax Invoice (emailed to you)
  • Photo ID (passport or drivers licence)
  • Credit/Debit Card (used to make the purchase)
As play equipment is a high value purchase, we feel this security measure is necessary to ensure that you, us and the warehouse can be confident we are all protected. We apologise for any inconvenience.